Aventon Wins 2026 NBDA Supplier Excellence Award and Distinguished Sup
Feedback from the Shops That Know the Bikes Best
The NBDA SEA program asks participating retailers to evaluate suppliers across a wide range of categories related to the dealer experience. These include product quality, marketing support, ordering and fulfillment, warranty service, account support, and dealer programs.
All feedback is collected anonymously by the NBDA, ensuring retailers can share candid input based on their real-world experiences selling and servicing these bikes.
In the 2026 survey, Aventon received strong scores across multiple categories, including:
● 4.76 / 5 for overall eBike quality
● 4.70 / 5 for marketing and brand strength
● 4.55 / 5 for overall partnership experience
The results were based on responses from 33 verified Aventon dealers representing shops across a variety of markets, from urban storefronts to smaller regional retailers.
While every shop has its own customers and riding community, the survey results reflect a consistent theme: when retailers feel supported by the brands they work with, they can better support the riders who walk through their doors.
Named a Distinguished Supplier
Along with earning Platinum status in the SEA program, Aventon was also selected as one of five companies to receive the NBDA Distinguished Supplier Award in 2026.
This distinction is reserved for suppliers that not only achieve high evaluation scores but also demonstrate an ongoing commitment to supporting specialty bicycle retailers.
For Aventon, that support shows up in several ways.
It starts with building eBikes that shops can confidently stand behind. Reliability, serviceability, and thoughtful product design make it easier for retailers to introduce electric bikes to new riders and keep those bikes running smoothly over time.
Support also extends beyond the bikes themselves. Marketing initiatives help drive awareness and bring new riders into stores. Warranty and after-sales service ensure that issues are resolved quickly. Dealer education programs and product training help shop staff stay up to date as new models and technologies evolve.
Together, these efforts help create a smoother experience for both retailers and riders.
